It is this would reengenharia that it of processes and businesses make in the companies to reformulate its processes in order to reach the challenges that the world contemporary demands to them. Word-key: Reengenharia. Businesses. Organizations. It would reengenharia It to INTRODUCTION is one of the theories most controversial and popular of the age of the contemporary.
In the first one I capitulate we study the differences between readministrao and would reengenharia. It would reengenharia it appeared as tool to assist the companies to always remain forts front to the competition pleasing the preference of its customers, primordial citizen company to prosper it. In the definition of to some it would reengenharia it authors would be one to rethink basic for a radical reorganization of the enterprise processes aiming at to reach improvements in aspects contemporaries of the performance, such as the costs, the quality, the standard of attendance and the speed. It search would reengenharia to provide to the companies proper techniques that allow to reinventar it itself. Its basic intervention is on the organizacionais structures and adaptation. In contrast of the programs of change and development, it does not search to change the way to be of the diligent controlling and.
In contrast, it capitalizes the same attributes that had characterized the great enterprise innovators: the individualism, the autoconfiana, the propensity to accept the risk and the inclination for the change. The important one would be to free these talentos of mooring cables imposed for the current administrative systems. The main objective of the present work is to relate it would reengenharia to the processes and businesses of a financial institution, identifying to its differentials front its competitors and its qualities front its customers. For in such a way a field study will be made, where the results will be pointed.